Zigpoll x Aftership

If you want to include a link to your survey within an Aftership Email template follow the steps below.

Step #1: Copy your Zigpoll public link for your survey

  • Go to Apps -> Zigpoll -> Surveys -> Select your survey
  • Click on the link icon on the top right hand side of the page
  • Copy the link in the URL bar. It will look something like this:
  
https://survey.zigpoll.com/2kParn8gL6RvpveWu/2vLaXDvDpaVJjmngT
  

Add the customer email to the url

  • Go to your Aftership account
  • Edit your email template
  • Add merge tags as query parameters for your link in step #1
  • This will leave you with a link like the one below:
  
https://survey.zigpoll.com/2kParn8gL6RvpveWu/2vLaXDvDpaVJjmngT??email=*|TO_EMAIL|*&shopify_order_id=*|ORDER_ID|*

This will allow you to email out your surveys to customers using Aftership. The extra query parameters will link the email address and order id back to the respondant so that you know who is who and what order they placed. Zigpoll will automatically pull the Shopify customer information from the email address so you will have a full user profile of the respondant. You will also be able to send their survey responses back to Shopify so you can create custom segments based on their response data.

See below for a quick video:

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