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Kanga Coolers Lifted landing page conversion 15–20%. OMHU Found 20% of sales came from word of mouth. Yay's Snacks Skipped Triple Whale for 10% of the cost. Adflair Cut affiliate spend 80% without losing a sale.
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Real results from real brands.

See what they learned by asking customers.

Kanga Coolers lifted landing page conversion 15–20%
Kanga Coolers lifted landing page conversion 15–20%.

Buyers turned out to be gift-givers, not 20-something guys. Ads followed, and ROAS rose 10%.

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OMHU found 20% of its sales came from word of mouth
OMHU found 20% of its sales came from word of mouth.

The furniture brand's CMO also learned buyers take 3–6 months to decide, and caught Meta overclaiming in Poland.

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Perfect Presents doubled its Valentine's Day sales
Perfect Presents doubled its Valentine's Day sales.

The gift brand asks customers what to sell next. One top request, a bracelet, drove the jump and repeat buys.

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AMARO learned 50%+ of cart abandoners wanted a coupon
AMARO learned 50%+ of cart abandoners wanted a coupon.

One of Brazil's largest online retailers also found ~20% of customers are buying gifts.

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Yay's Snacks skipped Triple Whale for 10% of the cost
Yay's Snacks skipped Triple Whale for 10% of the cost.

The creator snack brand feeds post-purchase answers into its own attribution model and Klaviyo flows.

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Adflair cut affiliate spend 80% without losing a sale
Adflair cut affiliate spend 80% without losing a sale.

Post-purchase surveys showed a wishlist affiliate was taking commission on sales the agency's own ads created.

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Tumeri's survey inspired a product that sold out twice
Tumeri's survey inspired a product that sold out twice.

Buyers kept mentioning melasma, a condition the founder had to look up. It reshaped products, ads, and pages.

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GAÂLA Paris built its highest-converting popup ever
GAÂLA Paris built its highest-converting popup ever.

An exit-intent popup sent 6% of leaving visitors to its Last Chance collection.

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TabooGrow proved Reddit drove 8.2% of a client's sales
TabooGrow proved Reddit drove 8.2% of a client's sales.

Analytics gave Reddit almost no credit. A post-purchase survey proved its value and now helps win clients.

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Jolly Mama sends fewer emails and gets more opens
Jolly Mama sends fewer emails and gets more opens.

Over 50% of buyers answer its post-purchase survey, powering Klaviyo segments by pregnancy stage.

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Grafikr found a client's #1 channel was word of mouth
Grafikr found a client's #1 channel was word of mouth.

The Shopify Platinum Partner turns four post-purchase questions into a RICE-scored CRO roadmap.

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PAJ GPS found a new niche worth 200 sales in 2 months
PAJ GPS found a new niche worth 200 sales in 2 months.

One open-ended question surfaced a new animal-related use case, proven out with a single vet partnership.

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Electric Eye found the checkout bug analytics missed
Electric Eye found the checkout bug analytics missed.

A thank-you page survey surfaced a shipping address error in week two. Fixing it cut checkout abandonment.

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Manucurist launches the colors customers ask for
Manucurist launches the colors customers ask for.

10,000+ post-purchase answers a month also flag site friction and show which press and influencers drive sales.

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Blikket added 2 points to a client's conversion rate
Blikket added 2 points to a client's conversion rate.

The CRO agency replaced an email popup with an on-site quiz that teaches shoppers why an eco brand matters.

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A beauty brand turned NPS surveys into 1,200+ reviews
A beauty brand turned NPS surveys into 1,200+ reviews.

Happy customers get a review prompt and free product, and ~80% keep answering to earn more.

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NextPercent fact-checks ad platforms with one question
NextPercent fact-checks ad platforms with one question.

When a platform claimed revenue at a large multiple of reality, the customer's own answer settled it.

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Melvin & Hamilton traced a conversion dip to stockouts
Melvin & Hamilton traced a conversion dip to stockouts.

The team blamed its redesign. An exit-intent survey showed shoppers were leaving because their size was sold out.

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Dalfilo validated a new sheet size before launching it
Dalfilo validated a new sheet size before launching it.

The Italian linen brand also learned 9% of buyers come from friends and family, and got ahead of shrinkage complaints.

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ThumbPRO segments emails by player, coach, and parent
ThumbPRO segments emails by player, coach, and parent.

The thumb guard maker uses 25,000+ post-purchase answers to personalize Klaviyo emails and pick new colors.

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Daily Grind Digital helped a client lift conversion 10%
Daily Grind Digital helped a client lift conversion 10%.

The agency pairs post-purchase surveys with Klaviyo follow-ups to fix attribution and find CRO wins.

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Partify raised conversion by asking why shoppers left
Partify raised conversion by asking why shoppers left.

Exit-intent answers exposed missing parts and confusing titles, and one app replaced several survey tools.

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The pre-purchase questions an 8-figure beauty brand asks
The pre-purchase questions an 8-figure beauty brand asks.

How it tests whether claims sound too good to be true, gauges willingness to pay, and collects emails.

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GrowthTrigger gets better reviews by asking only promoters
GrowthTrigger gets better reviews by asking only promoters.

The email agency syncs NPS scores to Klaviyo to rescue unhappy customers and find the USPs worth leading with.

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Jobtest lifted paywall conversion by ~8%
Jobtest lifted paywall conversion by ~8%.

When an exit survey answer mentions price, the career quiz app automatically offers a coupon.

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