How To: Set up a custom survey domain

With some small DNS settings you can configure Zigpoll to use your own custom domain name. This way customers can always trust that the survey is coming directly from your brand. To get set up, follow the steps below:

• Log into your Zigpoll dashboard
• Click Settings on the top left hand side
• Enable the switch labelled Custom survey domain
• In your DNS dashboard, enter a CNAME entry that points to zigpoll.pages.dev.
• Notify us that you would like to use a custom domain and share the subdomain you want to use from the previous step.
• We will set up a custom certificate for you within 24 hours. Once that certificate has been verified and added all survey links will use your custom domain.

Thats it! Now all of your public links will point to your custom subdomain. Any email or SMS campaigns run through Zigpoll will automatically use your domain for links as well. Please reach out to us via our contact form if you have any questions about setting this up. We are always happy to help!

Questions or Feedback?

We are always ready to hear from you.