How Responses Are Counted In Zigpoll Surveys
If you're wondering how your response data is tallied up, look no further! The way it works is: whenever a participant's response data is sent back to Zigpoll we count it as a submission. For example, consider the survey below:
- How did you hear about us? - 1 submission
- What do you think of the shopping experience? - 1 submission
- How would you rate our customer service? - 1 submission
- Is there anything else you would like to share? - 1 submission
- Thanks! Use code take10 for 10% off. - 0 submissions
In the example above 4 submissions would be counted when someone completes the survey from start to finish. If someone drops off half way through the survey then it would only count 2 submissions.
We tally reponse data in this way in order to account for partial submissions in case someone drops off mid-way through your survey.
With that in mind, we also have a wide variety of custom plans available if you're not finding one that fits your needs. This is typically the case for longer-form surveys that have a lot of questions within a single survey. If this rings true for you, please let us know and we are happy to work with you on a custom plan.
