How to create a feedback form on Shopify

Creating a feedback form on Shopify using Zigpoll involves installing the Zigpoll app, configuring the survey within the Zigpoll app, and integrating it into your Shopify store. Here are general steps to guide you through the process:

1. Install Zigpoll App:

  1. Log in to your Shopify admin.

  2. Navigate to the Shopify App Store.

  3. Search for "Zigpoll" and install the Zigpoll app.

2. Open Zigpoll App and Create a New Survey:

  1. Open the Zigpoll app from your Shopify admin.

  2. Look for an option to create a new survey.

  3. Define your survey questions, response options, and any other settings. For a feedback form, you might want to include questions related to the customer's experience, satisfaction, and suggestions.

3. Configure Survey Settings:

  1. Set up the survey to display on specific pages or after specific actions. Decide where you want the feedback form to appear.

  2. Customize the appearance of the survey to match your store's branding. This may include choosing colors, fonts, and styles.

4. Integrate with Shopify:

  1. Ensure that the Zigpoll survey is integrated seamlessly into your Shopify store.

  2. Set up triggers for when the feedback form should appear. For example, you might want it to appear after a customer makes a purchase or on specific pages.

5. Test the Feedback Form:

  1. Before making the feedback form live, test it to ensure that it appears correctly and functions as expected.

  2. Confirm that the feedback form is compatible with your store's theme.

6. Launch the Feedback Form:

  1. Once you're satisfied with the feedback form setup and testing, make it live on your Shopify store.

7. Monitor Feedback Responses:

  1. Regularly check the Zigpoll app for feedback responses and analytics.

Additional Tips:

  • Survey Placement: Consider where you want the feedback form to appear. You might want to display it prominently on your site or after specific interactions.

  • Incentives: Encourage users to provide feedback by offering incentives, such as discounts or promotions for completing the form.

  • Privacy and Compliance: Ensure that your feedback form complies with privacy regulations and your store's privacy policy.

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